Supraplay Casino Bonus Rules, Wagering and Limits
This page sets out the bonus-terms that apply to promotions offered on this site and explains how individual promotion rules interact with these general conditions. Individual promotion terms take priority where they are explicitly stated; always read the specific promotion terms before accepting a bonus.
Key bonus conditions
- Eligibility: minimum age 18 (or the higher gambling age that applies to you), one account per person, household, IP address, computer and browser session.
- Minimum qualifying deposit for deposit bonuses: £20 unless a promotion states otherwise; welcome code: LAGOON for the first-deposit offer.
- Standard wagering: 40× applies to first-deposit bonus and free-spin winnings; VIP-level rewards carry 3× wagering.
- Maximum permitted bet during wagering: £5 for standard bonuses, £10 for High-Roller bonuses.
- Bonus expiry and release rules vary by promotion; free spins for the welcome offer are delivered in 20-spin batches over 10 days.
- Maximum cashout caps where specified: no-deposit bonus cashouts capped at £50; certain cashback-bonus winnings capped at £10,000.
Eligibility and participation
To participate you must hold a verified account in your own name and meet the minimum age requirement. Only one account is permitted per person, household, IP address, computer and browser. Third-party payments and account sharing are prohibited. Identity verification may be required before bonus activation or withdrawal; if requested you will normally have up to two weeks to provide the required documents in an accepted image format (BMP, JPEG, JPG or PNG, up to 2 MB per file).
Conditions for individual promotions
Welcome and first-deposit bonus
| Promotion | Reward | Min deposit / Code | Wagering | Notes |
|---|---|---|---|---|
| First-deposit bonus | 100% match up to £250 + 200 free spins | £20 / LAGOON | 40× bonus and free-spin winnings | Free spins delivered as 20 per day for 10 days; subsequent spin batches require 1× deposit wagering to release. |
Free spins (recurring)
Monday free spins: use code TROPIC. Deposits of £20–£50 award 20 spins, £50–£100 award 50 spins, deposits above £100 award 100 spins. Free-spin winnings are subject to 40× wagering unless a specific promotion states otherwise.
Reload bonuses and Friday reload
Reload offers may require a minimum deposit of £20. Reload free spins unlock after 1× wagering of the qualifying deposit; winnings from these free spins require 40× wagering. Use code SUPRA where specified. Check the individual promotion for exact minimums and availability.
Cashback and loyalty exchanges
Supra Points can be exchanged at a rate of 300 Supra Points for £1. Cashback-bonus winnings and certain promotional payouts may be subject to a maximum payout cap of £10,000 under the site’s general bonus terms.
VIP rewards
VIP-level rewards (free spins and cash rewards) carry a 3× wagering requirement unless the VIP terms state otherwise. Level rewards become available immediately on reaching the required points threshold.
Wagering requirements and balance rules
Wagering multipliers apply to the bonus amount and to free-spin winnings as stated in the promotion. Standard deposit bonuses and free-spin winnings require 40× wagering; VIP rewards require 3×. Deposited funds may also be subject to a 3× wagering requirement before withdrawal if stated in a promotion. When a linked deposit bonus applies, cash funds are used before bonus funds for wagering and play.
Example: If you receive a £20 bonus with 40× wagering, you must bet £800 (40 × £20) on eligible games before the bonus balance and winnings become withdrawable, subject to contribution rates and maximum bet limits.
Game contributions and exclusions
Game contribution rates toward wagering are promotion-specific. The standard contribution rates are:
| Game type | Contribution |
|---|---|
| Standard qualifying slots | 100% |
| Listed non-live table games, video poker and crash games | 5% |
Games not listed as contributing may contribute 0% or have a different contribution rate; check the specific promotion’s game list. Some provider or territorial restrictions may also affect availability; if a game is unavailable in your account it cannot be used to meet wagering.
Bonus expiry and cancellation
Activation, play and wagering deadlines are set out in each promotion. For the welcome offer, free spins are distributed in daily batches over 10 days; later batches may be released only after the stated release condition is met. When a bonus expires, the bonus and any associated unpaid winnings will be removed from the account. Early withdrawal or breach of promotional conditions will normally result in forfeiture of the unfinished bonus and any winnings derived from it.
Withdrawals and maximum cashout
Withdrawal processing and limits are governed by account status and payment method. Minimum GBP withdrawal is £10. No-deposit bonus withdrawals are capped at £50 and require a qualifying £20 deposit before withdrawal rights apply. Cashback-bonus winnings may be capped at £10,000. The standard maximum bet while wagering a bonus is £5 (£10 for High-Roller bonuses). Requesting a withdrawal while a bonus is active may lead to forfeiture of the outstanding bonus and any associated winnings; check the specific promotion rules before withdrawing.
Identity verification may be required before processing withdrawals; when requested you will have up to two weeks to supply documents in the accepted file formats (BMP, JPEG, JPG, PNG, max 2 MB each).
Restricted conduct and complaints
Prohibited conduct includes: operating multiple accounts, third-party payments, account sharing, using VPNs to bypass restrictions and exceeding the maximum bet limits while a bonus is active. Breach of these rules may lead to bonus forfeiture, account restrictions or closure. If you have a complaint about a promotion or bonus decision, contact live chat or email support at [email protected] for assistance; the site also provides an FAQ and support resources.